1st Line Support Engineer

  • Job Reference: CR/028094
  • Date Posted: 29 January 2026
  • Recruiter: E-Resourcing
  • Location: Banbury
  • Salary: £190
  • Sector: IT (general)
  • Job Type: Contract
  • Work Hours: Part Time
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Job Description

PART TIME Support Engineer - 1st Line
Location: Banbury (Office-Based)
Contract: 2 days a week for an initial 6 months
Rate: £190 per day (Umbrella Rate)

We're currently partnering with a mid-sized business in Banbury that requires a 1st Line Support Engineer for a short-term contract.

Key Responsibilities:

  • Laptop and equipment builds (Autopilot / Intune enrolment).
  • Hardware swaps, returns, and stock management.
  • Desk-side troubleshooting for basic IT issues (login, Wi-Fi, M365 apps, printing, AV).
  • Supporting onboarding of new starters (kit handovers, induction support).
  • Keeping the IT asset register updated (Freshservice/Intune).
  • Escalating complex issues to any managed service provider (MSP).

Candidate Profile:

  • Junior level - 6-12 months IT support or relevant customer service experience.
  • Familiar with Windows 11 and Microsoft 365 basics (Teams, Outlook, OneDrive).
  • Strong customer service skills and willingness to learn.
  • Must have the right to work in the UK

If you're immediately available and have the relevant experience, please send your CV as soon as possible

PART TIME Support Engineer | Intune | Office 365 | Deskside Support | Banbury